Method 1 – Check Time and Date
Simple housekeeping measures can easily resolve the error. Your first step should be to ensure that your Smartphone’s time and date are correct. Simply go to “Settings > Time and Date” to set correct values. Try accessing Windows Store to see whether or not the error is solved.
Your Smartphone requires free storage space to perform at its optimum level. Lack of free storage space impairs its functionality.
Consider deleting some data that is not necessary to create some free space. Such data can be old emails, photos, videos and music files. Do so before accessing Windows Store again to see whether or not doing so helps you to get rid of 805a8011 error.
Because your Microsoft account may have synchronization issues, you need to synchronize it manually to see if doing so overcome the error.
- Open “Settings”.
- Click “Email + Account”.
- Tap your Microsoft account and hold it down.
- Tap on “Synchronize” before accessing Windows Store to see if this resolves the error 805a8011.
Method 4 – Change Internet Connection
Error 805a8011 can easily occur when your Smartphone’s Internet connection has issues. Consider switching from data to Wi-Fi connection or from Wi-Fi to data connection before accessing Windows Store to see if the error is resolved.
Method 5 – Create New Microsoft Account
The fact that the above methods do not resolve the error may mean that there are issues with your Microsoft account. Creating a new account can be helpful in overcoming the error.
1. Visit https://login.live.com
2. Sign up for a fresh account.
3. Go to “Settings > Emails + Account > Add Email” on your Smartphone.
4. Enter the new username and password for your new Microsoft account and sign in.
5. Try accessing Windows Store to see if you are still encountering the error code 805a8011 in the store.
Method 6 – Reset Smartphone
This may be your last option in resolving error 805a8011. It is similar to formatting and installing a hard drive on a PC. It is, therefore, necessary that you backup all your important documents before you embark on resetting.
There are two types of resets; soft and hard reset. It is recommended that you start with soft reset before you proceed to hard reset in case soft reset does not resolve the error.
Step 1. Switch your Smartphone on.
Step 2. Press down and hold the combination of Volume + Power buttons until you feel the phone vibrating. Note that your fingers should not touch any part of the screen at any time.
Step 3. Release the Volume + Power buttons immediately the phone vibrates.
Step 4. Your Smartphone should restart automatically. Try accessing Windows Store to see whether or not this fixes error code 805a8011 problem.
Hard resetting your Smartphone is simply formatting it. You revert it back to the state it was in when it left the factory.
There are two ways you can hard reset your Smartphone. It depends on whether it is responsive (if you can switch it on) or unresponsive (if it you cannot switch it on).
Resetting Responsive Phone
Step 1. Tap on “Settings”.
Step 2. Tap on “Restore your phone”.
Step 3. Tap “Yes” in response to the warnings that you receive.
Step 4. The process of resetting will automatically start. Remain patient because the process can take several minutes to complete.
Your Smartphone should restart after the reset, and you will need to start installing or updating all apps afresh from Windows Store. The error 805a8011 should not appear anywhere.
Resetting Unresponsive Phone
1. Press down and hold the combination of Volume + Power buttons until you feel the phone vibrating.
2. Press down and hold Volume button immediately you feel your Smartphone vibrating. You should see an exclamation mark.
3. Press Volume up> Volume down> Power> Volume down one after another after the appearance of the exclamation mark.
4. Your Smartphone will automatically restart.
The process will take some time to complete, and it is only appropriate that you remain patient. You will need to install or update all apps from Windows Store on completion of the process. Error 805a8011 should not appear again.
It is always a good idea to prevent encountering any error. One way you can prevent error code 805a8011 is ensuring that it has sufficient storage space at all time. It is also a good idea to ensure that all system and application updates are installed to keep your Smartphone efficient.
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